customer story
How Arro Increased Financial Accuracy & Decreased Closing Time with FlowFi
Decreased time to close
60 days → 10 days
Finnancial accuracy
Monthly verification and recognition of Cost of Goods Sold (COGS), ensuring precise reporting and improved financial clarity.
ABOUT OUR CUSTOMER
Building credit through
micro-lending
Arro is revolutionizing the credit card industry through their innovative micro-lending platform. With a mission to help customers build credit and improve financial literacy, Arro has been making financial freedom accessible to everyone for years.
Their platform combines the convenience of traditional credit cards with the educational aspects of micro-lending, creating a unique solution that helps customers not just access credit, but understand it better.
Ryan Duitch CEO, Arro Finance
Their Challenge
Complex finances needing structure
Arro was facing challenges that many rapidly growing fintech companies encounter. Their books had never been completed within a single month, and their complex COGS and expenditure tracking needed significant refinement. With financial data scattered across multiple niche industry platforms, reconciliation was becoming increasingly difficult.
These challenges were compounded by the lack of a standardized closing process, making it impossible for the team to maintain consistent financial reporting. The result was delayed insights and compromised accuracy in their financial data.
Abby Butkus VP of Strategy & Impact, Arro Finance
FLOWFI’S TRANSFORMATIVE APPROACH
From skeptics to evangelists: Building a foundation for financial accuracy
Arro’s journey with FlowFi didn’t start with immediate buy-in. As a fast-growing fintech company, they were cautious about joining our expert network, uncertain whether an external partner could truly address the unique complexities of their business. After months of discussion, Arro finally decided to give FlowFi a chance—and within weeks, the results spoke for themselves.
Our expert, Katelin, quickly identified and corrected errors left behind by their previous accounting firm, giving Arro’s leadership immediate confidence in our approach. By the end of the first month, FlowFi had implemented new processes that provided peace of mind and established consistency in their reporting.
True to the FlowFi promise, their first month closed within 10 business days—a milestone Arro had never achieved in its 2.5-year history. Recognizing the value of FlowFi’s work, Arro expanded their partnership within two months, signing up for additional services and becoming full converts to the impact of FlowFi’s expert network.
Results
Growth all around
Sourced several hand-picked experts with deep fintech and micro-lending experience to tackle Arro’s unique challenges.
By pairing Arro with specialists who understood the complexities of their niche—from COGS tracking to multi-platform reconciliation—FlowFi ensured the leading fintech had the tailored expertise needed to deliver accurate, reliable financial reports every time.
By implementing standardized closing procedures, FlowFi ensured that the breakthrough in their books wasn't just a one-time achievement. The new processes FlowFi put in place have given Arro the foundation they need to maintain consistent, accurate financial reporting.
Today, Arro relies on FlowFi as a crucial part of their financial infrastructure. FlowFi helps them maintain the accuracy and efficiency they need, so they can focus on helping their customers build better financial futures.
Luke Pelullo Co-founder & COO, Arro Finance
Company
Arro Finance
Industry
Finance
About the company
Arro brings fair credit access to everyone, regardless of credit score. They use behavioral science and financial education to help people successfully grow their credit over time as they save, budget, and set goals.
Los Angeles, USA
11-50